27m

Director: Sonali Gulati

Synopsis (Women Make Movies): In this insightful documentary, filmmaker Sonali Gulati explores complex issues of globalization, capitalism and identity through a witty and personal account of her journey into India’s call centers. Gulati, herself an Indian immigrant living in the US, explores the fascinating ramifications of outsourcing telephone service jobs to India—including how native telemarketers take on Western names and accents to take calls from the US, UK and Australia.

A fresh juxtaposition of animation, archival footage, live action shots and narrative work highlight the filmmaker’s presence and reveal the performative aspects of her subjects. With fascinating observations on how call centers affect the Indian culture and economy, NALINI BY DAY, NANCY BY NIGHT raises important questions about the complicated consequences of globalization.

Website: http://www.wmm.com/filmcatalog/pages/c682.shtml